Effective Date: 03/03/2026
Website: https://orderdtf.co.uk
Company Name: Order DTF UK

1. Introduction

These Terms and Conditions govern your use of this website and the purchase of products from Order DTF UK.

By accessing this website or placing an order, you agree to be bound by these Terms.

2. Eligibility

By placing an order, you confirm that:

• You are at least 18 years old

• You are legally capable of entering into binding contracts

3. Orders

All orders are subject to availability and confirmation of payment.

We reserve the right to:

• Refuse or cancel any order

• Cancel orders in cases of pricing errors

• Refuse service at our discretion

You will receive order confirmation via email.

4. Pricing & Payment

• All prices are listed in GBP (£).

• Prices may change without notice.

• Full payment must be received before production begins.

We accept secure online payments through approved payment gateways.

5. Custom Print Orders

Due to the custom nature of DTF printing:

• Customers are fully responsible for uploaded artwork

• Files must be print-ready (correct size, resolution, format)

• We do not proofread or modify artwork unless agreed

We are not responsible for:

• Spelling mistakes

• Incorrect dimensions

• Low resolution files

• Colour variations due to monitor differences

By submitting artwork, you confirm you have the legal right to use it.

6. Production & Delivery

Production times are estimates only.

Delivery times depend on third-party courier services. We are not liable for:

• Courier delays

• Lost parcels once dispatched (claims handled via courier)

Risk of loss transfers to you upon dispatch.

7. Returns & Refunds

Due to the customised nature of our products, we do not accept returns unless:

• The product is defective

• The item is damaged upon delivery

Any issues must be reported within 48 hours of receiving the order.

We may request photo evidence before processing refunds or replacements.

8. Intellectual Property

All content on this website including:

• Logos

• Images

• Text

• Graphics

is the property of Order DTF UK and may not be copied or used without permission.

9. Limitation of Liability

Order DTF UK shall not be liable for:

• Indirect or consequential losses

• Loss of profits

• Business interruption

Our maximum liability shall not exceed the total purchase price of the order.

10. Website Use

You agree not to:

• Use the website for unlawful purposes

• Attempt to damage or disrupt the website

• Upload malicious software

11. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of UK courts.

12. Contact Information

For any questions regarding these Terms, contact:

Email: support@orderdtf.co.uk